TERMS OF SALES

By placing an order you agree to purchase a product according to the following terms and conditions.

We dispatch products when placed an order is confirmed our customers will be informed regarding the acceptance or rejection of their request by e-mail within six working days. Please note that the automated message which appears on the screen with the details of your order request received by our company does not constitute acceptance of your order, but it is received subject to the above procedure.

In case of acceptance, you will receive an order confirmation email, according to the above, which should include the details for the checkout through payment.

Depending on the legislation of each country outside the European Union, there may be restrictions on the sale of certain products or the sale of certain products may not be allowed at all. You will be notified by email in case of such a problem.

All information sent to our company is subject to our privacy policy and is managed exclusively by spanakisolivegroves.com authorized personnel, is strictly private and it is not distributed to any third parties.

Orders are dispatched according to the following procedure:

Step1

Add the wished products to your cart

Step2

Either you continue shopping or you go to the “Go to cart” option to check the selected products.

Step3

By selecting the “Go to cart” option, the customer can see the “cart” with the products he/she has selected. At this stage the customer can:

1. To increase the quantity in the products he has chosen,

2. To delete one or some or all of the products he/she has chosen,

3. To continue adding new products

4. To proceed to the completion of the order.

Step4

By selecting “Complete”, you display a form in which the customer fills in his/her personal information (name, surname, phone number, address, postcode, country, email, payment method, comments)

Step5

At this stage the customer must read and agree with the terms of the E-shop and click on the box, that he agrees and you accept our terms.

Step6

If you proceed to the stage of completion of your order, you will be connected to the third-party payment service provider to complete the payment of the agreed price subject to the present terms & conditions.

Upon successful completion of the payment, you will receive an automated e-mail confirming your order, which will also be sent to the email address you have indicated.

In case you select the account deposit payment method, the order will not be executed until the company’s bank account is credited with the total amount due.